Welcome to Lunaesse.com . We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.
1.Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping address, billing address, and payment information.
Account Information: Username, password, and other details necessary for account creation and management.
Order Information: Details of the products you purchase, order history, and preferences.
Technical Information: IP address, browser type, operating system, and browsing behavior.
Communication Information: Records of your interactions with us, including emails and customer service inquiries.
2.How We Use Your Information
We use your information for the following purposes:
Order Processing: To process and fulfill your orders, including shipping and handling.
Customer Support: To respond to your inquiries and provide support.
Account Management: To manage your account and provide personalized services.
Marketing: To send you promotional materials and updates about our products and services, with your consent.
Improvement: To analyze and improve our website, products, and services.
Security: To protect our website and prevent fraud.
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors who assist us in operating our website, processing payments, and delivering products.
Legal Requirements: When required by law or to protect our rights and property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4.Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
5. Your Rights
You have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal obligations.
Opt-Out: Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us at service@lunaesse.com
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
7.International Transfers
Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We ensure that such transfers comply with applicable data protection laws.
8.Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
9.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10.Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: service@lunaesse.com
Thank you for trusting Lunaesse.com with your personal information. We are dedicated to safeguarding your privacy and providing a secure shopping experience.